Repair or replace? Know your choice at car service centre

Your car is out of warranty and your car mechanic finds it needs fix. Repair or replace? It is common question you need an answer. You may get two answers to the same question. Car manufacturer’s Car dealers (OEM) have guidelines to avoid repair when replace can be done. The reason is simple, as it helps increasing customer satisfaction and there is also no chance of customer complaints.

Different answers to the same question always confuse customer when other independent multi brand car workshops can do repair. It is interesting to know that car dealers suggest “replace” to avoid second time complaint whereas small car workshops suggest “repair” to get repeat customers with low cost estimation of repairing.

There are common problems of clutch plate, gear box and break pads. I would suggest the following points to consider in similar situations.

1. Try to get answer if that car part is repairable. In some cases, some parts are not at all repairable.

2. Compare estimate from car dealer service center and other workshops. Please do not expect car dealer would suggest you to get it repaired from outside, they would suggest you for replacement only.

3. Ask question about time span/life span of that spare part. In case of repair, part has some life span, that should be clear while you take repair decision.

4. In case of replacement, prefer genuine branded parts only.

Taking decision on repair or replace of car parts, it is entirely your judgement based upon information provided by your car mechanic, so, compare it with other car workshop for better idea.

Source: Denting Painting