Car workshop charges for unnecessary work (Survey)

Notice your car repair bill next time, there are chances you may be charged for repair work your car may not require. In the recent survey in Canada, only 6 garages out of 19 those were able to detect the simple fault and rest charged for the work which was not required.

The Automobile Protection association, CTV’s W5 and our Consumer Specialist Lea Williams-Doherty put auto repair shops to the test. They did an undercover investigation to see if 19 garages could properly diagnose and repair a simple problem.

The problem should have been easy to detect and cheap to fix. The APA loosened one battery cable on two cars in otherwise perfect condition and took them to randomly selected repair shops.
A secret shopper told the garages that sometimes the cars just wouldn’t start. Of the 19 garages, only six passed the test by finding and tightening that loose cable.

It depends upon mechanics expertise and processes followed at car service centre. In Canada and other countries, you can find associations which monitor and is trying to standardize car repair shops, but there is no such automobile protection association in India. India lacks on trained manpower and scarcity of spares.

Providing reviews of car workshops are the solution to know the best car service centers. MeriCAR Reviews section is developed for the same purpose. It allows customers to review workshops based on certain criteria.

Source Survey:
http://calgary.ctv.ca